Terms of Service

1. Operator

This website (“OnboardSuccess” or the “Site”) is operated by Onboard Success OÜ, a company registered in the Republic of Estonia. By accessing or using this Site, you agree to be bound by these Terms of Service.

2. Use of the Site

OnboardSuccess provides informational content, directories, and resources related to AI-powered Customer Success for B2B SaaS companies. The Site is provided “as is” for general informational purposes only.

You agree not to:

• Use the Site for any unlawful purpose
• Scrape, copy, or reproduce content without written permission
• Attempt to gain unauthorized access to any part of the Site
• Use automated systems to access the Site in a manner that sends more requests than a human could reasonably produce

3. Intellectual Property

All content on this Site — including articles, guides, graphics, logos, and design — is the intellectual property of Onboard Success OÜ or its content contributors, and is protected by applicable copyright and trademark laws.

You may share links to our content and quote brief excerpts with proper attribution. Reproducing entire articles or substantial portions without written permission is prohibited.

4. Directory Listings

The AI agents and integrator listings on this Site are provided for informational purposes. Inclusion in our directory does not constitute an endorsement. We make reasonable efforts to ensure accuracy but cannot guarantee that all information is current or complete.

5. User Submissions

When you submit information through our contact forms (including tool or agency submissions), you grant Onboard Success OÜ a non-exclusive, royalty-free license to use that information for the purpose of operating and improving the Site. We will not share your personal contact details publicly without your consent.

6. Disclaimers

The content on this Site is for general informational purposes only and does not constitute professional advice. We make no warranties or representations about the accuracy, completeness, or suitability of the information provided.

Product ratings, reviews, and comparisons reflect publicly available information and user-reported data. We are not responsible for the accuracy of third-party ratings or reviews.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Onboard Success OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Site
• Any decisions made based on content provided on the Site
• Any unauthorized access to or use of our servers
• Any interruption or cessation of service

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

10. Third-Party Listings

OnboardSuccess features listings of third-party products, services, and companies. These listings are provided for informational purposes only. Inclusion in our directory does not imply endorsement, affiliation, or sponsorship.

Product information, ratings, and pricing are based on publicly available data and may not reflect current details. We make reasonable efforts to keep listings accurate but cannot guarantee completeness or timeliness.

Companies and individuals listed in our directories may request modifications or removal of their listings by contacting us at hello@onboard-success.com.

11. Contact

For questions about these Terms, please contact us at legal@onboard-success.com.