Integrators
Certified consultants and agencies who specialize in CS platform implementation, migration, and optimization. Not sure what you need? Read our guide to building custom CS agents or explore our autonomous onboarding playbook.
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Learn More āSuccess Scaled
š USA & EMEA (remote-first)
Success Scaled transforms Customer Success from a reactive cost center into a proactive, revenue-generating function. Founded by Rob Zambito, they specialize in early-stage SaaS companies (seed to Series B), helping teams scale from 0 to $25M ARR through fractional CS leadership, strategic consulting, and hands-on advisory. Their three-tier model (Advisory, Consulting, Fractional Leadership) covers everything from playbook design to full deliverable ownership with KPI accountability.
Accenture Customer Experience
š EMEA
Accenture's Customer Experience practice in EMEA offers strategy, design, and technology services to transform customer engagement. They blend insights, AI, and digital solutions to elevate brand experiences across sectors.
CES Partners
š EMEA
CES Partners is a boutique consultancy providing specialist customer success operations, training, and enablement to SaaS companies primarily in the UK and Europe. They focus on aligning CS operations with business outcomes.
Clarkston Consulting
š USA
Enterprise consulting firm with Salesforce Agentforce and AI implementation expertise. Builds agentic AI on Salesforce, offering data foundation, governance, and transformation for CS teams in Salesforce ecosystems.
CloudBridge Consulting
š APAC
CloudBridge Consulting empowers APAC-based enterprises in their AI and customer success transformations. They specialize in cloud and AI enablement to boost customer experience and operational excellence.
CloudTask
š United States
CloudTask offers RevOps and customer success consulting with a focus on implementing tools like HubSpot Service Hub and AI-powered customer engagement systems. They help businesses scale CS operations efficiently.
Coastal Cloud
š United States
Coastal Cloud is a Salesforce platinum partner specializing in Service Cloud implementations. They offer custom solutions to optimize customer service operations and integrate AI capabilities to improve support.
CompleteCSM
š USA
CS Methodology partner specializing in human-first AI frameworks and workflow design. Supports leaders with cultural and organizational change for AI adoption, focused on maximizing human CSM impact with strong enablement and manager training.
CSM Practice
š USA (global clients)
Offers management consulting and technology services focused on CS transformation and Gainsight implementation. Excels at building new CS functions or restructuring after growth with combined strategic program design and technical delivery.
Customer Success Associates
š United States
Customer Success Associates specializes in implementing customer success platforms and helping companies optimize their CS strategies. They focus on scalable CS program design and execution.
Grazitti Interactive
š India/USA (global delivery)
Provides Gainsight implementations and custom AI platform development, with a large certified team. Also builds SearchUnify, offering custom agentic AI and integrations for organizations seeking to extend CSP infrastructure.
Growth Molecules
š USA (remote)
Focuses on building strategic programs, systems, and enabling CS teams. Gainsight implementation partner emphasizing both technical delivery and comprehensive team training for enhanced CS maturity.
Indra Asia Pacific
š APAC
Indra operates extensive digital transformation and customer experience projects throughout the Asia-Pacific region. They focus on AI-driven solutions to enhance CX and operational efficiencies in telecom and finance industries.
Kane Analytics
š United States
Kane Analytics helps companies launch and optimize customer success platforms with a strong emphasis on CS operations and data-driven AI strategy. They combine operational insights with technology enablement.
KGP Advisory
š EMEA
KGP Advisory is a boutique consultancy specializing in customer success operations and strategy across Europe. They assist SaaS firms in optimizing customer journeys and scaling CS teams efficiently.
Logic20/20
š United States
Logic20/20 is a digital transformation consultancy expert in Salesforce Service Cloud implementations. They support enterprises in deploying customer service solutions with AI integrations to improve customer experiences.
nCloud Integrators
š USA (remote-first)
Market leader in Gainsight implementations and CS best practices, offering implementation, administration, and ongoing consulting. Serves startup to enterprise companies with a boutique approach that avoids Gainsight Professional Services pricing.
RevPartners
š USA (remote)
HubSpot Elite Partner specializing in RevOps automation and CS workflows for HubSpot Service Hub users. Best for mid-market SaaS building CS automation within CRM-native environments and needing ongoing RevOps support.
Satrix Solutions
š USA
Consultancy focused on customer experience research, NPS programs, and retention analytics. Gainsight partner delivering measurement layers and insights-to-action workflows to optimize and strengthen CS programs.
ServiceRocket
š Global
ServiceRocket provides implementation and training services for customer success platforms including Gainsight and Salesforce. They specialize in accelerating adoption and delivering measurable value.
SuccessCOACHING
š United States
SuccessCOACHING provides leadership and consulting services focused on customer success strategy and platform adoption. They help companies implement CS technologies and align organizational processes.
The Digital Transformation Hub
š EMEA
The Digital Transformation Hub offers AI-led customer success and experience solutions tailored for enterprises in Europe and the Middle East. They integrate next-gen AI technologies with customer operations to drive growth and retention.
Totango
š United States
Totango provides a customer success platform that leverages AI to help businesses improve customer retention. They offer extensive strategy consulting and implementation services to maximize platform impact.
Transform AI CX
š EMEA
Transform AI CX is a boutique AI transformation agency based in Germany, delivering innovative AI-powered customer experience solutions. They combine deep customer insights with machine learning to optimize engagement and loyalty.
Valuize
š USA/Canada
Recognized for operationalizing CS strategy and being highly certified in Gainsight. Takes clients from CS vision to scalable, measurable execution with expertise in NRR optimization and Gainsight configuration, serving large and strategic customers.
Winning by Design
š USA (global)
Methodology-first consultancy implementing the SPICED framework and post-sale revenue architecture. Specializes in designing repeatable frameworks that AI agents execute, with a platform-agnostic approach.